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Call 800.531.5000 and say make a payment when prompted to pay using our Automated System. If you are unable to resolve an issue with your utility company, you should contact BPU's Customer Assistance team by filling out this online form, or by calling (800) 624-0241 and leaving a voicemail. If your payment info is stored from a previous payment, you can continue or select a different payment method. The company offers convenient options for paying your bill online, whether you have a wireless telephone or a home telephone. A list of public gas and electricity utility company phone numbers is available here. AT&T is one of the largest telephone companies in the United States.
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Note: For any questions about your service, first contact your utility company. For more information about which programs you may be eligible for, use DCA's screening tool. If you need help paying your utility bills or your arrears, contact your utility company about assistance programs and payment plans, or visit BPU's "Assistance Programs" page for information about programs that can help.įor additional help, the Department of Community Affairs (DCA) has a variety of programs that can help with energy bills, water and sewer bills, rent costs, eviction prevention, and more. Residential cable and internet customers with school-aged children had until Decemto apply for assistance, sign up for deferred payment agreements with their provider, and address any unpaid balances in order to avoid disconnection.Īfter that date, you may be at risk of disconnection if you are unable to pay your bill. The grace period preventing shutoffs of residential cable and internet for customers with school-aged children ended on December 31, 2021. The annual Winter Termination program remains in effect and prevents electric or gas shutoffs for certain households, including some seniors and low-income families, through March 15, 2022. With expanded income eligibility for some programs, more New Jerseyans are now eligible for utility assistance. If you owe money on your utilities, you have until Mato pay what you owe, arrange a payment plan, or apply for assistance and not risk losing service. The utility shutoff grace period has been extended to Mafor all water, electric, and sewer customers.